Our Customer Service team is here to help
In order to get you to the right support information or connect you with a team member, please enter your model number in the search box below. You can also search your machine's model number to find support options most suited to your individual needs.Looking for information about Brother's global offices and facilities?
Multiple Support Options Available
Read below for the best method, day, and time to contact our Customer Service Team. Then enter your model number in the search box below for your specific support contact info.
| Self Service Enter your model number in the search box below for FAQs, manuals, videos, and more! |
Chat (popular & quick) |
Phone |
|
|---|---|---|---|
| Available times | 24/7 | Monday – Friday* 9AM to 9PM Eastern |
Monday – Friday* 9AM to 9PM Eastern |
| Hold/wait times | Immediate | Just a few minutes |
Mon/Tues: 30+ minutes |
| Best for |
Other self-service resources: |
Enter your model number in the search box below to see contact options for your product. |
Enter your model number in the search box below to see contact options for your product. |
*excluding holidays