A Total Cost of Ownership (TCO) report is developed using information on the printer, MFP, and scanner makes/models, along with print volume as provided by the organization. The Brother Special Solutions Team (SST) works with your organization using industry standards and provides a business case for change, or facilitates a full end-to-end assessment.

Learn More(Opens in a new tab)

Brother offers a print monitoring tool that businesses can install and use for 30 days. Brother then conducts a physical audit of select business locations and maps out the devices in a floor plan. The Brother team collects financial data and creates a 36-60 month Total Cost of Ownership (TCO) projection, recommends cost-effective solutions, and demonstrates ROI.

Learn More(Opens in a new tab)

A multi-year warranty extension (4-year warranty maximum) qualifies an end user for next business day Priority Exchange and access to the Priority Account Line. Brother also offers onsite upgrade warranty extensions for up to 3 years, including an upgrade of the original 1-year limited warranty.

Learn more(Opens in a new tab)

The Brother SST assesses an end user's unique needs and develops customized solutions to meet those needs. The SST will work to design, test, and deliver an out-of-box solution that meets the end user's unique business needs.

Learn More(Opens in a new tab)

Brother offers free support for the life of the product, including a variety of Self Service (Online) and Assisted Support (Chat, Email, and Voice) channels.

Learn More(Opens in a new tab)

The VPP provides discounts on Brother Genuine Supplies and includes a limited warranty extension to cover three full years of warranty coverage on select hardware models.