After creating an account and completing your Refresh Subscription enrollment:
If you’ve recently purchased a printer: it may have Refresh ink or toner cartridge(s) already installed and your Refresh Subscription starts immediately after you’ve enrolled.
If your printer does not have Refresh cartridge(s) installed: within a week after enrolling, you will receive a welcome kit with Refresh ink or toner cartridge(s), delivered right to your door. Insert the Refresh cartridge(s) into your printer right away to activate and complete your enrollment in the Refresh Subscription service.
How do I know if my printer has Refresh cartridge(s) installed: At the end of the Refresh Subscription enrollment process on the “Almost Finished” screen, review the “Next Steps” section. If it says “Your Brother printer already has Refresh EZ Print Subscription Ready cartridges” then you’re all set.
You can also check your Account Dashboard after you enroll. At the top of “Your Printer and Plan Details” section you’ll see a notification. If it says “you’re using a non-Refresh cartridge” or “Insert your Subscription Activation Cartridge(s)” then you do not currently have Refresh cartridge(s) installed.