Protecting Yourself from Scams

Updated: July 1, 2024

Brother International offers free support for your product, which you can find at brother-usa.com/support and will never charge customers to troubleshoot or answer their inquiries. Brother International does not install third-party software or scan customer devices for viruses. Brother International has no connection to any third-party websites or phone numbers. To reach an approved Brother agent, visit
www.brother-usa.com/support
.
If you suspect you've been contacted by a scammer, below are some suggested measures you may take to better protect your information
  • Change your passwords for your device and all accounts containing personal information (email, financial, etc.).
  • Run a security scan or contact your security software provider to check for malware.
  • Document all the details of the scam attempt and report it to the appropriate agency
  • In the United States, you can report scams to the (available in English and Spanish).

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